Job description
What's your dream job? Does it include traveling, meeting new people and living an "on the fly" lifestyle? Is this your time to have the career you've always wanted? If YES is your answer, then join our team of world class Flight Attendants.
Endeavor Air Flight Attendants provide a safe and memorable on-board experience for every customer, every day, on every flight by creating a warm and welcoming environment for our guests. We are looking for service-oriented professionals with a passion for customer service and helping others
Responsibility
- Ensure the safety and comfort of customers by providing every customer with the very best service on our aircraft.
- Project and maintain a positive attitude and composure at all times.
- Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations. Respond effectively during emergency situations. Provide emergency medical assistance (e.g., performing CPR and basic first aid) to assist individuals in distress.
- Prepare and serve meals, snacks, and alcoholic and non-alcoholic beverages as well as receive and process payments for purchased items.
- Provide customer service assistance such as lifting, transporting and stowing luggage into overhead bins or storage areas.
- Answer customers' questions and provide assistance when necessary, particularly to individuals needing special assistance (such as unaccompanied minors, individuals with special needs, and the elderly).
- With a focus on customer service, effectively communicate verbally while making public address announcements, performing safety demonstrations, and providing instructions and timely informational updates.
- Ensure the aircraft and customers are in full compliance with policies, procedures, regulations, and safety guidance.
- Work both independently and as part of a team to accomplish work tasks.
- Work in confined spaces with exposure to the following: nuts, animals, latex gloves, perfumes, cleaning solvents, fumes, dust, pet dander, etc. Individuals with allergies must have the ability to effectively manage allergies in accordance with onboard service standards to perform job responsibilities in this environment.
Qualifications
- Exceptional customer service skills and abilities.
- At least 1 year of customer service experience.
- Ability to maintain a high level of personal decorum, professional conduct and personal appearance.
- Ability to comply with our Professional Appearance Guidelines: no tattoos on hands/fingers, ability to cover non-hand tattoos with make-up if visible while in uniform, no more than two pairs of earrings in the earlobes, one nose piercing may be worn on the side of the nose only.
- >Ability and willingness to serve alcoholic beverages, peanuts, and meals containing beef, pork and seafood.
- Ability to work nights, weekends and holidays, as required./li>
- Ability to complete the 4+ weeks of Flight Attendant Initial Training program, including successful completion of Operating Experience (On-the-job training).
- Familiarity with mobile handheld devices is required.